Terms of service

TERMS OF SERVICE (Custom Seconds)

Last updated: 11/27/2025

These Terms of Service (“Terms”) govern your use of the Custom Seconds website and services. By accessing or purchasing from customseconds.com, you agree to these Terms.

1. General Conditions

You may not use our products or website for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

2. Accuracy of Information

We make every effort to display accurate product images, details, and descriptions.
However, slight variations may occur due to lighting, screen settings, or production tolerances.

3. Custom Orders

All watches sold by Custom Seconds are made to order.
By placing an order, you acknowledge and accept that:

  • Your watch is custom-built based on your selections

  • Production times may vary

  • All sales are final (see Return & Refund Policy)

4. Pricing & Billing

Prices are subject to change without notice.
We reserve the right to modify or discontinue products at any time.
By completing checkout, you authorize Custom Seconds to charge the payment method provided.

5. Warranty

Your purchase includes a one-year limited warranty covering manufacturer defects and craftsmanship issues.
Details are available in our Warranty Policy.

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free, but we aim to provide the best experience possible.

6. Shipping & Delivery

Estimated delivery times are provided as guidelines and are not guaranteed.
Custom Seconds is not responsible for delays caused by carriers, customs, or external conditions.

7. Limitation of Liability

To the fullest extent permitted by law, Custom Seconds is not liable for:

  • Accidental damage, misuse, or wear and tear of your watch

  • Losses due to shipping delays or carrier errors

  • Indirect or consequential damages of any kind

Our maximum liability is limited to the purchase price of your product.

8. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate and current information.

9. Intellectual Property

All content on customseconds.com—including images, logos, designs, and product descriptions—is the property of Custom Seconds and may not be copied or used without permission.

10. Changes to Terms

We may update these Terms from time to time.
Continued use of the website after changes constitutes acceptance of the revised Terms.

11. Contact

For questions regarding these Terms, email us at:
customsecondsco@gmail.com